Website Terms of use

These terms and conditions apply to the use of this Website ( ). In using this Website, you agree to be bound by these terms and conditions and you acknowledge that you have read our Privacy Collection Notice and Privacy Policy. If you do not accept these terms and conditions, you must refrain from using the Website.


In these terms and conditions, the expressions "we", "us" and "our" are a reference to Carpet World Australia Pty Ltd ACN 004 979 140

Amendments to terms and conditions

We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this Website. If you continue to use this Website, it will be taken that you have accepted any updated terms.

Using this Website

When using this Website, you may be prompted to register your details if you would like to engage our services, purchase our products, sign up for electronic newsletters and other marketing material. Such personal information will be handled in accordance with our Privacy Policy.

You agree:

  • to use this Website for lawful purposes;
  • not to use this Website in any way which infringes the rights of, or affects the use and enjoyment of the Website by, any other person;
  • not to submit confidential or private information you are not authorised to provide; and
  • that we are entitled to remove or delete any content you post on this Website in our sole discretion.


We publish content on this Website to provide information about our business and our goods and services to the public and customers.

We do not make any representations or warranties about this Website, including any representations or warranties about the accuracy, currency, or completeness of the Website content, nor do we undertake to keep this Website updated. We do not accept responsibility for losses suffered as a result of reliance by you upon the accuracy or currency of information contained on this Website.

This Website and its content are provided ‘as is’ and ‘as available’. We take steps to check and test the Website but do not represent or warrant that the Website is secure and that your access to or use of the Website will be uninterrupted or error-free.

If you use automatic language translation services to translate this Website, you do so at your own risk noting that it may affect the accuracy and completeness of the Website content.

We may remove Website content, including third-party content and links, or suspend the operation of this Website at any time without notice. We will not be responsible for any loss, damage or liability that may arise as a result.

The content on this Website does not constitute advice and does not take into account your specific circumstances or requirements. For accurate and tailored content and advice, we recommend that you contact us or one of our Carpet World stores.


Copyright in this Website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Information procured from a third party may be the subject of copyright owned by that third party. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this Website without our written permission or, in the case of third party material, from the owner of the copyright in that material.

Trade marks

Except where otherwise specified, any word or device to which is attached the ™ or ® symbol is a trade mark.

You must not use any of our trade marks:

  • in or as the whole or part of your own trade marks;
  • in connection with activities, products or services which are not ours;
  • in a manner which may be confusing, misleading or deceptive;
  • in a manner that disparages us or our information, products or services (including this web site).

Linking to external websites

This Website may contain links to external websites. This includes links to social media, video-sharing websites and web feed services, including but not limited to: Facebook, Instagram, Pinterest and YouTube.

Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites.

While we take reasonable care in linking to other websites, we are not responsible for the content on those websites. We recommend that you exercise your own judgement when you follow a website link to another website, including by reading its terms and privacy policy before you use it.

Website technology

You must not:

  • interfere with the proper working of this Website;
  • circumvent or attempt to circumvent any of the technical measures that we use to manage or secure this Website;
  • use any system or software, manual or automated, to extract data from this Website;
  • disable, overburden, or otherwise attack this Website in any way;
  • introduce Trojans, worms, spyware, or other malicious or technologically harmful content to this Website.

Limitation of liability

To the maximum extent permitted by law, we are not liable to you or to any other person (whether in contract, tort, negligence or otherwise) for any direct, indirect, incidental, special, exemplary, or consequential damages (including without limitation loss of revenue or loss of profits) arising from or connected with your use of this Website, or any of its content.

To the maximum extent permitted by law, we are not liable to you or to any other person for any malicious content transmitted by this Website. You must take your own precautions to ensure that your browser is equipped with updated virus protection software and that you take reasonable precautions to ensure that any materials you download do not expose you to the risk of viruses, malicious computer code or other forms of interference, corruption or damage to your software, hardware or data, or that of any other person.

Email or SMS subscription

You may sign up for electronic newsletters and other marketing material from us, and you may unsubscribe at any time.


We may collect your personal information when you use this Website. All personal information collected by us will be handled in accordance with our Privacy Collection Notice and Privacy Policy.

Applicable law

The laws of Victoria, Australia, govern these terms of use. You submit to the exclusive jurisdiction of the Victorian courts to resolve any disputes that may arise in connection with them.


If any of these terms of use are held to be invalid or unenforceable for any reason, then the remaining terms and conditions will continue to apply.

We may decide not to exercise or enforce any of our rights under these terms of use. If we decide not to exercise or enforce any right, or if we do it once, it does not mean we waive our rights on any other occasion.

Contact us

For further information about our Website terms of use, you can contact us as follows:

Telephone: 1300 502 427